Library Closure FAQ

 

  • Where can I find up-to-date information about services while the library building is closed?

    • Our website will have the most up-to-date information about current services. The website is being updated continually as circumstances change. We announce many changes on our social media pages as well. Our Facebook page is open for all to view, no account or sign-in required.

  • Why did the library close?

    • As announced on March 14th, the Lebanon Public Libraries buildings will be closed to the public, starting March 15th, until further notice, in an effort to help prevent the spread of coronavirus (COVID-19). This closure follows health department recommendations and direction from the NH Governor's Office.

  • What services is the Library providing right now?

    • Now is a great time to explore your Virtual Library!

      • Our digital collection is available to you online 24/7 so you can use the library from the comfort of your home! Click here for a list of all the digital resources from Libby, to Hoopla. And, click here for instructions on accessing our online resources. 

      • Both Libraries have open wifi with no password.  At Kilton select the network "KPL-Guest".  At Lebanon select "library".

      • We are offering new virtual programming this spring! Check out book groups, coding classes, and online gaming on our programming calendar.

      • Contact us via email at reference@leblibrary.com for help with our virtual services. 

  • When will the library building open?  How will it re-open? 

    • The Library Director is developing a phased plan for reopening the building. We are committed to heeding guidance from state & local officials about what is feasible regionally and locally. Our first priority is always the safety of our staff and patrons; check the library website for service updates.

  • What should I do with library items I borrowed?

    • Please keep them for now. All library drop boxes are closed. Due dates for items are being extended and overdue fines will not accrue while the building remains closed. 

  • Why can’t I return my library materials?  Why not open the book drops?

    • Our book drop bins aren't large enough to hold all the materials that are currently checked out. If we opened the book drop bins to receive returns, staff would need to handle materials sooner than safely recommended. 

  • Can I still donate books?

    • Due to the COVID-19 pandemic, donations are suspended until further notice.

  • Can I sign up for a library card while the building is closed? 

    • Yes! Visit our "Get a Library Card" page for information about how to sign up for a library card online. Or contact us via email reference@leblibrary.com to receive a library card online. You will be able to access our digital resources during our indefinite closure. You can pick up your physical library card when we reopen, and please bring in the below items.

  • How do I talk to someone at the Library if I have a question? 

    • Our phones are currently not being answered, but you can contact us us via email here reference@leblibrary.com

    • While we are not in the building, we are retrieving voicemails left at this number: Please leave a message with the best way to get back to you.